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Atlanta Garage Door Troubleshooting Tips

Everybody wants to avoid having to contact someone to take care of home repairs. And, garage door and garage door opener repairs are no exception. There are several tasks that homeowners can perform on garage door problems that may not require the services of a garage door technician.

These minor problems may be solved with a few practical adjustments on your part. However, before attempting the tasks outlined below, check your garage door thoroughly to see if any parts are obviously damaged. If you find any broken or severely damaged parts, call a technician at our garage door service company for those repairs. Trying to repair certain garage door problems yourself may result in more damage and more costly repairs than are necessary.

Fix Garage Door Problems

Door is locked into place – Check to see if the slide-lock is in the closed position. If it is, move it to the open position. If your door is still not opening and closing, make sure no objects are blocking the tracks.

Door is noisy or jerking – If your garage door is running but seems to not be moving smoothly, you may need to see about replacing worn hardware. Try lubricating the parts with graphite-based or Teflon penetrating spray. Don’t use a WD-40-type lubricant as this will gunk up your parts even more.

Opener doesn’t work – If the motor of your garage door opener is running but the door doesn’t open, check to see that your trolley is engaged. The trolley is the part that slides up and down the opener rail. If the emergency release mechanism (usually a pull-cord) has been engaged, you’ll need to reset it. And if the motor doesn’t come on, try unplugging your unit and re-plug it after about 30 seconds.

Remotes don’t work – If your remote doesn’t engage, but you can open your garage door from the wall unit, you may need new batteries. Replace the battery in your remote and check the battery terminals before purchasing new remotes. And if the malady seems to be intermittent, you may have a radio interference problem.

Safety Eyes – Located on both sides of the tracks of your garage doors, safety eyes can keep your garage door from opening or closing. Check to see if they are clean and unobstructed. Occasionally these are knocked out of place, and you can simply re-position them to correct the problem. Be careful not to over-adjust them though.

Call Us Today!

Try these remedies first, and if your garage door continues to malfunction, contact us at Legacy Garage Doors or contact our Atlanta Garage Door Troubleshooting Company to schedule a free estimate of a remedy for your garage door problem.

Client Reviews

Legacy Garage Doors


Based on 63 reviews

Legacy Garage Door came out and replaced two of my garage doors after my daughter drove through them. They came out right away, were very through, gave us plenty of options for our price range. They were willing to do what was needed quickly to make sure our house was secure. We appreciated their honesty and integrity. We have recommend them to others.

Patty J.

We had Legacy install two garage doors and one opener. They came out that morning and were done by the end of the day. They were very easy to talk to and work with. We highly recommend them and know other people that have used them also and have had a good experience with them.

Jimmy A.

We had Legacy come out and give us an estimate for replacing two garage doors. They gave us several options to go with. I travel alot and needed them to work within my schedule. They were very helpful with that. Legacy was by far one of the helpful, pleasant and very professional contractors that I have worked with. I thought they were top notch and have referred them to several of my co-workers.

Rick W.

One of the springs bent and pulley broke on our garage door. Legacy came out and gave us the option to repair or replace the door. We chose to repair the door, and very thankful to them for being honest and not pushy. We would highly recommend them.

Drew N.

Great Company! Quality work, quality materials, they do what they say they are going to do. They treat you like family. I would highly recommend them.

Dan S.

Giving a shout out for the great service I received last week! I made an emergency call at night when my garage door would not close, leaving a 2 foot opening. I received a call back 5 minutes later, and was given an appointment the next morning. My garage door was fixed and the service was great! I will use their service if ever I need service again, and will also recommend their service for others. I found this company through the Cobb County Service Review book that came in the mail; I can see why they got 5 star rating!! Thank you!


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Contact Us

P.O. Box 5303, Canton, GA 30114


Monday – Friday
7:00am – 7:00pm
8:00am – 4:00pm
Closed Sunday
for Worship

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